technika TK13Cm2 webcam

Before you download the driver and complain “it doesn’t work”…
and some other old obsolete webcams (listed below), not other random Technika cameras.
If you have a camera that is not MODEL TK13Cm2 THESE DRIVERS WILL NOT WORK !
Contact Tesco (link below) …

TECHNIKA Ultra Webcam and Headset
Model TK13Cm2 (DISCONTINUED mid 2008)
Catalogue number: 202-7098
from Tesco

If you haven’t done so, PLEASE complain to Tesco.
BBC Watchdog program

– BTW. Yes I did phone customer support (normal and electrical goods) and they tried to help as much as they could. But as they couldn’t provide anything other than the original useless driver CD (only works for XP service pack 1 or lower), and couldn’t find out who makes their products, as they have no access to that sort of information.

. I urge everyone to ask them for the help you know they can’t give you, and take them up on the offer to receive a call about your “customer support experience”.
They called me within a few days (I guess my call went to the next step quickly as it was unsolved).
:eyes: Rather than a discussion about my “experience”, I was asked a load of questions from a very “leading” questionnaire. I chose my answers very carefully, as the questions are designed to make Tesco look good.
:devil: If you are aware of this before the call, you can use it to your advantage and have a bit of fun at their expense :whistle:

Am I the only person to have contacted Tesco about Technika product drivers ?
It would appear so, as they don’t feel the need to update their site.

I have found the drivers online, by searching for “USB2.0 PC Camera (SN9C201)” (as this is what is written in the installation pics in the manual).
💡 (if you have a different model webcam, you may find the clues you need in the photos of the setup process in your manual)

This lead me to one of those pain in the arse driver collection sites.
:star: (updated link)
You can ignore this link, as once I knew what I was looking for, I looked for the makers of the chipset used in the camera, which lead me here.
Select “Video/Image Controllers”
then “PC-CAM Controller”
& finally “SN9C202”

Direct Links to Sonix info/downloads :star: (Links now dead – product obsolete)
This driver is for SN9C201 & SN9C202 chipset cameras.
They also have drivers for Mac OSX (which you don’t get on the install CD) :up:

:yes: LINUX drivers for this, and other Microdia web-cams can also be found here – Microdia

Current driver versions are (at the time I update this blog)
SN9C202_v5.7.27000.0_Win98/ME/2000/XP/Vista/Win7 (12388KB)
SN9C201/202_v1.03_MacOSX (1920KB)

The difference between the two product numbers is;
SN9C201 = USB 2.0 compliant video single-chip processor
SN9C202 = USB 2.0 compliant video/audio single-chip processor
both products use the same driver installation, and strictly speaking the SN9C202 would be the actual chip used in the Ultra Webcam
NOTE: This is an old and obsolete chipset :rip:

This includes Intel, Trust, Microdia, Sonix or Tesco (I won’t say “Technika”, as this is just a made-up brand name, and not an actual company, with an actual website or any contact details of any kind)

To sum up.
Sonix made the chipset (a long time ago), Microdia seem to have made the camera, and Tesco put a sticker on it, and packaged it with driver version 1, which was pre-Vista and only worked for a few XP users (probably ver.1 XP pre-SP1, with no updates), so was already outdated when Tesco first got it.

:star: UPDATE (07/09/2008)
In the one day after this page was put up, it already had loads of visits.
I guess there are a lot of people without the installation disc, or want better/updated drivers.

:star: UPDATE 2 (26/03/2011)
A few years down the road, and this page still gets a stupid amount of visitors from all over the world!
I guess the cameras are endlessly being sold back and forth on ebay 😆
I’ve re-written a few bits and added more info, as people seemed to be following the wrong link, instead of the direct links (now labelled as such).

:star: UPDATE 3 (18/01/2012)
I keep getting asked about this “H16WC-01” webcam so I thought I’d look into it.
If you have one, you are stuffed. Get rid of it ASAP, and stop buying Technika products. Tell everyone you meet, and tell your children, and tell them to tell thier children when they have some etc.
Here is the official support page for the chip used in the camera.
PixArt PAC7301/PAC7302
LinuxTV info page has examples of other cameras using this chip. Try the drivers for those (Labtec Webcam 2200, looks like a good bet).

:star: UPDATE 4 (05/10/2013)
Good news! Tesco updated their support page in 2012 :hat:
Bad news! they just copied the same 6 drivers to the new site :doh:
So it looks like I continue to be the unpaid, unofficial support for Tesco into 2014.
Due the the ancient nature of the webcam, the official driver source no longer has it.
If the link I have left also stops working, I will host the files myself.
Catch up next year, for another laugh at the :monkey: :monkey: who run Tesco.


:doh: They make cheap hardware, based on ancient obsolete products.
If you need more proof, check the original Tesco Technika support page at the bottom. It hadn’t changed since 2006, so only has support for dead old products :rip: they used to sell about 8 years ago :yikes: They have 1 driver for a webcam no one probably has anymore :jester:

:hat: Hooray for me!:cheers:
:faint: Boo to Tesco tech-support, or complete lack of. :doh:


ORIGINAL support page

Ageing techno-hippy armed with a radio show and not afraid to use it.

63 comments Write a comment

  1. Hmmm. I don’t know what the problem is, I just tried them again & they both work fine:confused:I’ve added acouple more links anyway

  2. juraj writes:Thanks for this post. I bought this camera and it came with driver cd, but those drivers I was unable to install. I have downloaded the drivers from this post and they are perfect.

  3. Thankyou Juraj for leaving a comment.I noticed that even people with the original driver CD had problems, so the updated driver is well worth using.

  4. Heeeeey, would I let you all down?I hope you all take the time to check the rest of my site, especially the “Free Downloads” page

  5. Hayley writes:

    Hey I bought a Technika Digital camera that also works as a webcam and I was using it fine for months. Then i had to re-boot computer, laster realising i had lost the installation disk for my techinka webcam. I’ve download the driver for it, but I still cant get the software !Can you send the software to me or help :/ ?Thanksx

  6. Andy…hmmm…Not very observant are you ? :doh: I allready have a link to the Tesco driver page. 💡 Hint… Look for the huge green link, with the words “Tesco Technika” & “Driver Downloads” on it.Then when you look at the page, you will see that they still only have a driver, for one of their webcams.They have sold lots of other webcams since that old basic model.

  7. Sorry to take so long Hayley, I don’t have regular net access 😥 I’m a bit confused with your question.If you have the drivers installed and working, the camera should work in whatever program you choose to use (e.g. instant messenger progs, or video capture prog).If it doesn’t work, then you may have the wrong drivers ?

  8. Dan writes:

    sorry guys but i find this all a bit dodgy. The sonix website doesnt wor me at all. All i want is the file that acts as the driver for the tesco webcam. Why cant u just put that file online? Would be great if u can, cheers.Dan

  9. :confused: Dodgy ?It would seem they are phasing out these old chips, so my links to the product pages have now changed.The drivers are still available there, if you use their product search interface, as instructed.Sorry, I’m not going to host the drivers, because of the huge volume of traffic I get to this page. I would get told off by the Opera Admin.But I will now update the links, so they work again :yes:

  10. Jayjay writes:Hi i have the drivers now, but it basically says that the camera is not installed, but i have the drivers, what else would i need?

  11. Dymo writes:I have problem i have camera for PC and not working becouse i dont have driver the model of cam is TKVGACm1 i cant find this driver all drivers not working plz help me…. 🙂

  12. Sorry for the delay Jayjay. I haven’t been online for a while 🙁 Once the drivers are installed, you need to access the camera with capture software of some sort.If you have Nero, try “Nero Video Express”.Otherwise you can download “Media Player Classic” or “Virtual Dub” for free.If the drivers are correctly installed, the camera should be easily seen by your Instant messenger client.

  13. If it uses the same chip, it will work…… but I have no way of knowing what chip the Technika VGA webcam uses.If you have the installation manual, that will help.

  14. Anonymous writes:I’ve stumbled across this site wilst trying to help a friend of mine sort out a problem with the Technica Advanced webcam they recently bought from Tesco. I installed it for them and it appeared to work fine with Skype on voice only. However, when we switched on the vidoe function on Skype they lost the voice volume and a noise sounding like a fluttering/helicopter started after a few seconds. We have changed all of the setting on their computer and Skype and the noise still remains, although we have managed to reduce the volume to a level where the voice can now be heard. We have tried the webcam on a different computer and it seems to work okay, sugesting that the problem may be something to do with my friends computer. I know that this thread isn’t the same as the original question above, but does anyone have any idea what the problem could be please. Thanks in anticipation.

  15. Cator writes:Hey guys, tesco’s driver is about as much use as an ashtray on a moterbike, i have the H16WC-01 model, and cant fint the driver for it any where, i have tried all the links on this page but nothing installs for this certain model, could any1 help??

  16. To the last Anonymous person (please put a name next time)First, as I did, phone Tesco helpline & complain.If you have installed the newer driver, then all I can suggest is to make sure the Motherboard chipset & sound card drivers are up to date.The chipset drivers usually include drivers for the USB bus.If you look in the Windows “Device Manager” you can see what chipset the USB is based on.The free program “PC Wizard” on my downloads page, is exellent for poking around under the bonnet.If the USB drivers aren’t part of the chipset driver package, You may (if you are lucky) find them as a separate download.Some older USB drivers for USB-1 are a bit of a pain to find.Other than that, it may be about time to re-install Windows. 🙁

  17. Castor,I found the drivers by searching for the details I read from the top of the window shown in the installation pics in the manual.I have no doubt they buy the webcams from lots of diferent companies 😡

  18. Joe writes:

    ARGHHHHH I have the earliest version of this webcam like Castor does, I cannot for the life of me find the drivers, or drivers that work with it’s camera chipset, which is pac7302pe/cs apparently manufactured/supplied by PixelArt technologies … this is giving me a headache, for the love of god someone please post an ISO of the original drivers cd …If I ever meet Mr. Tesco I’m gonna punch him in the guts …

  19. Joe, I hope you have phoned the Tesco help line to complain.I had a quick search with the details you provided.I see what you mean!If I get much online time, I’ll have another hunt.

  20. Anonymous writes:My niece and I just bought the Technika H16wc-01, mine downloaded fine, but my niece’s dvd writer doesn’t work, we’ve managed to download the driver, but the videoimpression software that came with the driver software will not load, and I can’t find a version to download from the internet, I don’t want to do it illegally, but after all it is free software with the webcam. can any one help?

  21. I assume this “videoimpression” is for video capture?There are plenty of free programs you can use.Here are a few. VirtualDub Media Player Classic HChttp://mpc-hc.sourceforge.netIf you have Nero, you can use NeroVision Express.

  22. Anonymous writes:hi i’m on windows 7 home premium the webcam works but the mic is not even showing i have tk13cm2 sc500055 ultra webcam and headset built in the camera on top

  23. Nick writes:I’m looking for software for a Technika 5MP digicam, model TKAAB09. I beleive it uses a Syntek chip. PCI ID is 05E1:0B01

  24. RKM writes:The Drivers were VERY helpful!Thanks for your help!My webcam wa not recgnised by ahoo messenger and the Skype would function but eratic and by acident ratherthan design! I hope al will be wel now!I agree that we sould compln ti Tesco but I wasnt sure how to proceed!

  25. I’m glad you found the help, helpful 😀 I have provided a link to the Tesco contact details at the top of the page.

  26. A few posts earlier, “Neil T” says he has the drivers working under Win7.I don’t know if he had a 64bit installation though.

  27. Korpson writes:i have just bought a technika VGA webcam with headset, I have the installation disk but it I can’t get it to install, so down loaded it from Tesco web sit . the webcam still not working , it just keeps coming up saying ‘cannot connect to video device’, I’ve tried troubleshooting it using the comprehensive manual but to no avail, have tried to go throw the system/hardware device manager & Add hardware, but they can’t find the webcam! can you help.

  28. Jim writes:I just bought a Tesco VGA web cam H16WC-01. It works! I can see myself waving at the screen. Hooray! BUT The bad news is that then I downloaded and installed Skype and it says ‘Your webcam is not supported by Skype. Try upgrading your drivers or upgrading to a Skype certified web cam’. Do I need to buy a new webcam!!!? I only bought it so I could use Skype! Or is there an updated driver or other tweak I can make to have Skype work with it?Any help appreciated! 🙂

  29. To “Korpson” & “Jim”Do not use the drivers on your CD. THEY DO NOT WORK !Contact Tesco & complain, then get the updated drivers from the links at the top of the page.

  30. Puzzled writes:I have a technika 5.0 MP digital camera, model number TKAAB09. I have uploaded it’s pictures twice before without needing the CD. (Which I lost) But now when I plug it in to the computer it either reads it and says it can’t find the software or doesn’t read it at all.

  31. Check the settings to see if you have changed it from “Mass storage mode/removable drive mode” to “PC/Webcam mode.

  32. Anonymous writes:thank you very much Dr. flay was tryin to get my webcam to work all night u have helped me alot thank you again will check all your other downloads aswell

  33. R34G4N writes:My mum got me a webcam for my birthday from tescos, a VGA webcam, i’ve installed it all restarted my computer, and nothing happends. And it really anoyying me. I could go to tescos, and ask for my money back. My mate could give me a proper webcam for free, and it would work better than this.( Do not buy these webcams from tesco, its a waste of money. And i advise you. VGA webcams, are 5H1T!

  34. To R34G4NI advise everyone to complain to Tesco about the lack of driver support.Until people do, nothing will change.Contact links are at the top of the page.BTW. VGA just means that the camera is capable of at least 640×480 pixels. Most modern web-cams are VGA

  35. BJ writes:This driver works great for Tesco’s Technika TKVGACm1 VGA web cam on Windows 7 64-bit :) you to the poster above that put me on the right track, although their link is now broken.

  36. Thanks BJ, for finding another compatible driver.I just checked the five download links above, and they are all still working, but the first link to the site where I worked-out what I had is indeed dead.I will find where they have moved the page, and update the link ASAP. (Though it is only there to show how I found the correct site)

  37. Stevey P writes:Hey thanks man, i have wasted hours of my life looking for technika drivers, be it speakers (yea imagine the frustration when speakers need a driver) webcams or headsets, you saved me plenty of time, tugs n hugs x

  38. Jade writes:Hi there! I bought this webcam from Tesco for my little sister as a gift (her webcam broke recently) and we were absolutely puzzled as to why the webcam wouldn’t work. I have tried both downloads linked (which for some reason download the exact same setup?), installed it, yet the camera still does not work 🙁 I even tried installing the drivers from the tesco website! It still doesn’t work 🙁 If it makes any difference, she has a windows 7 laptop. Is there anyway you could possibly help me out? I would appreciate it a lot if you could!

  39. Sorry Jade, but if you have recently bought your web-cam from Tesco, then the drivers linked here will not help you.The drivers linked here are for an old product that people have usually got second-hand.The drivers on the Tesco site are for an even older, totally obsolete webcam, that they sold many years ago.If you read my post, you would have seen that I explain that the 2 chipsets listed above are the same, with the same driver download.Have you phoned Tesco helpline?

  40. Originally posted by anonymous:Ummer writes:Hmm this driver doesn’t seem to like the w109 model… well not on windows 7.

    Errr, this driver is for cameras with the SN9C201 and SN9C202 chipset. If the w109 uses another chipset (which it probably does) then you need a different driver.
    Contact Tesco. The contact details are at the top of the page.

  41. Gerry writes:Hiya – I’ve got one of these H16WC-01 cameras and I installed the driver you provided the link to but it doesn’t work for me 🙁 Even after the (apparently successful) install I’m getting an unknown device icon in the Device Manager (XP SP2), implying to me that the driver hasn’t actually installed. I also get a vidcap error whenever I try to launch Amcap (unsurprising I suppose if the driver hasn’t installed). Are you aware of any potential device conflicts there might be? I have a Sidewinder joystick, an HP H470 printer and a standalone mic on the USB but I wouldn’t have thought they’d conflict with one another.Regards, Gerry

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